All orders are subject to product availability. If an item is not in stock when you place your order, we will notify you and refund you the total amount of your order using the original payment method.
2. Delivery LocationCurrently, items on our website are only available for delivery to addresses in the United States. Extra shipping charges apply to Hawaii, Alaska and Puerto Rico.
3. Delivery TimeAn estimated delivery time will be provided once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Delivery time is five to fifteen business days from date of order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within three business days of the date of your order. Business day means Monday to Friday, except holidays.
Please note that we do not ship on weekends or US holidays.
4. Shipping CostsShipping costs are based on the weight of your order and the delivery method. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
If there is any damage to the packaging on delivery, contact us immediately at info@toujourslafrance.com.
6. QuestionsIf you have any questions about the delivery and shipment or your order, please get in touch with us at info@toujourslafrance.com.